Terms of Service and Conditions

Please read the following terms and conditions carefully (the “terms”). By joining and signing with Krystal Walter Matchmaking Corporation (referred to in this document as “KWM”) you are entering into a contract with KWM based on these Terms. KWM may change or update the Terms from time to time. 

The client /member (referred to in this contract shall be known as client, member, you or your) by joining you hereby acknowledge that you are purchasing the services of interviewing, testing, evaluation and processing of matching by KWM on your behalf and that you agree that the information you have provided to us is accurate and truthful. You understand and agree that this is a non-refundable service. You understand and agree that we may ask for a background or variable clearance by RCMP. The client agrees to assume all cost in association of background checks. KWM reserves the right to refuse any membership application at its sole discretion and without giving a reason.

The client agrees that the information provided must be examined, checked and approved before any processing can commence. The client agrees that they are of age and single or separated. The client understands that the entire processing procedure will be approximately one (1) to fourteen (14) weeks or more depending on requirements. After that time, KWM will provide the client with matches within a two (2) year period. The client understands matching is not time based but based on availability. Database members understand they wait until there is an approved match to be called and that they are not first for searching. The client agrees that the more limitations you impose the type of match you would like to meet may result in fewer introductions. The client acknowledges that KWM does not guarantee results.

The client knows and agrees the membership is not transferable. The client may have the option to temporarily put their membership on hold. The client agrees that they shall not be entitled to a refund. The client can terminate the agreement at anytime with the understanding they will not receive a refund. Matchmaking with KWM is a non-refundable service. All complaints can be directed to KWM. 

KWM has the right to terminate this agreement if the information provided by the client is false, misleading, or investigation reveals unacceptable background information. In this event the clients shall not be entitled to a refund and KWM will not retain you as a client. The client understands that KWM is not responsible for false or misleading information provided by the client or others for the client and the clients hold KWM harmless for any action as a result of misleading information. It is misleading to misrepresent your marital status. Misleading information provided with respect to marital status is grounds for immediate termination. The client is not entitled to a refund despite the termination 

The client understands that KWM is not responsible for the conduct or acts of a client or other clients arising from a match made by KWM. KWM has the right to terminate this agreement for the client who exhibits inappropriate or disruptive behaviour, or who attempts to use these services for any improper, immoral, illegal or exploitive purposes. The client will remain liable for all membership fees and agrees they will not be entitled to a refund. 

The client indemnifies and agrees to hold KWM harmless from any and all claims of damage whatsoever resulting from a Match made by KWM. The Member will at all times hereafter indemnify and save harmless KWM from and against all liabilities hereinbefore or hereinafter contracted or incurred by her and all actions, claims and demands on account thereof and all costs, charges, damages and expenses to which KWM may be put by reason of or on account thereof and in case KWM shall at any time hereafter be called upon to pay and shall actually pay such claims, amounts, costs, charges, damages and expenses, then, and in every such case, KWM may take proceedings as may be required to recover from the Member the full amount of such debt together with all expenses incurred by him in connection with the same. The client agrees and understands KWM will match the client to the best of their ability when matches are available and KWM is not responsible should matching not lead to long term relationship. 

The client agrees and understands to contact each match as soon as possible. The client agrees to provide feedback with one day of meeting their Matches. The client agrees to treat Matches with the upmost respect and courtesy. In this regard, KWM has the right to suspend or terminate a client’s membership for socially unacceptable dating behaviour including failure to return phone calls or not showing up for scheduled meetings. The client also agrees and understands that you have to give feedback as well as be able to take it. 

The client understands and agrees that KWM will provided matches to the best of the clients criteria laid out upon first meeting, Should your requirements change the client is responsible to let us know. The client agrees that we do not make any representations regarding the quality or demographic makeup of our membership base; including but not limited to height, weight, frame, health, age requirements, income, race, religion or any other personal characteristics. The client understands that our membership base is always changing, due to new members, memberships expiring, or members being involved in relationships. 

PRIVACY OF OTHER SUBSCRIBERS

The Client agrees to keep private and to not disclose to any third party any Confidential Information (defined below) relating to other Subscribers that the Client comes to possess as a direct or indirect result of being a Client, including but not limited to receiving information from KWM or from other Subscribers. 

CONFIDENTIAL INFORMATION

Confidential Information is any and all information, practices and methods generated or collected by KWM or used by KWM in relation to the Service, and includes but is not limited to: (1) matters of a technical nature such as trade secrets or systems, techniques, modes of operation, devices, data, formulas, inventions, specifications, background research information, blueprints, models, research subjects, methods, results, reports, technical data sheets and similar material; (2) matters of a business nature such as information regarding costs, profits, pricing policies, markets, sales, suppliers, clients, customers and customer lists, product plans, business opportunities, marketing plans or strategies; and (3) any other information not generally disclosed by KWM. 

PROPRIETARY RIGHT

The Client further acknowledges and agrees that the Confidential Information constitutes a proprietary right which KWM is entitled to protect and accordingly the Client covenants and agrees with KWM that it will not either during the continuance of this Agreement or at any time thereafter disclose any of the Confidential Information to any person, nor shall it use the same for any purpose other than those as directed by KWM.  

LIABILITY 

The clients use of KWM services is at their sole risk. KWM does not accept any liability for any loss, damage, claim or expense whether direct or indirect of the service or dependence on advice or information provided by us. We are not responsible for any loss or damage incurred by you as a result of any action or decision you take based on the advice or information we provide. 

While we strive to ensure that the information on our website is current and accurate, we can not guarantee it and do not accept responsibility for any loss or damage resulting from your reliance on it. Our website may contain third party website links and these are provided for your information only and we accept no liability or responsibility for the content of such sites nor do we make any claims as to the truth or accuracy of the information contained within them. You use our services at your own risk and refer to our Privacy Policy. 

You agree to indemnify us, our officers, directors, employees and agents, from any loss or damages, including without limitation any breach by you of this agreement or any charges made by other parties against you. You release KWM, our officers, directors, shareholders, employees from any liability or fault regarding an event or occurrence that you loss or damages or injury directly or indirectly from a match or date set up organized by KWM.

NON-DISPARAGEMENT

During and after contract with the KWM regardless of how, when or why such contract ends, (a) you shall not make, either directly or by or through another person, any oral or written negative, disparaging or adverse statements or representations of or concerning KWM or its subsidiaries or affiliates, any of their clients or businesses or any of their current or former officers, directors, employees or shareholders and (b) KWM shall not make, either directly or by or through another person, any oral or written negative, disparaging or adverse statements or representations of or concerning you; provided, however, that nothing herein shall prohibit (i) critical communications between you and the KWM with or during the Initial Term and any Renewal Term and in connection with your contract or (ii) you or any KWM from disclosing truthful information if legally required (whether by oral questions, interrogatories, requests for information or documents, subpoena, civil investigative demand or similar process).

SEVERABILITY

If any Term or portion of any Term is found to be unenforceable for any reason, that Term or portion of term shall be severed and shall not affect the validity of the remainder of this agreement. 

This Agreement constitutes the entire agreement between the client and KWM. 

The parties agree that this Agreement and the relationship between the parties shall be governed according to the laws of the Province of Alberta and that the Courts having exclusive jurisdiction with respect to any matters or thing arising directly or indirectly relative to this Agreement or the relationship between the parties shall be the Courts of the Province of Alberta, the jurisdiction of which Courts the parties hereby submit.